Global Medical Response, Inc.

Regional Director of Maintenance Operations - Region 5

Requisition ID
Employment Type
Regular Full-Time

Job Description

Job Description Summary : Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.

The Regional Director of Maintenance Operations (RDMO) is responsible for Part 135 maintenance operations for one or more geographic regions (each a Region). The RDMO will ensure that all maintenance personnel and facilities operate in a standardized manner in accordance with all applicable state and federal regulations, including Federal Aviation Regulations (FARs), and the Company’s Policies and Procedures.

• Supervise Base and Senior Base Aircraft Maintenance Technicians (AMTs) in each Region as assigned.
• Assist Senior Base AMTs in planning, directing and standardization of maintenance facilities, inventory within the facility or Regions and general maintenance in accordance with FARs and company Policies and Procedures.
• Ensure scheduled and unscheduled maintenance is completed in a timely manner, including but not limited to, any parts that need to be shipped or delivered, necessary for completing scheduled or unscheduled maintenance.
• Works directly with Regional Director of Flight Operations (RDFO) and Regional Director of Base Operations (RDBO) in the integration of aircraft, spare aircraft, and maintenance personnel, ensuring availability in support of operational requirements.
• Actively participate in company Safety Management System (SMS) and maintain familiarity with SMS policies, processes, and procedures.
• Ensure field maintenance personnel are properly trained and bases are sufficiently staffed.
• Assist Regional Maintenance Office Director in planning or coordinating Scheduled and Unscheduled heavy maintenance projects.
• Works with Director of Maintenance on maintenance error findings and comprehensive fixes to improve safety.
• Manage maintenance personnel including but not limited to interviewing, hiring, performance appraisals, progressive improvement plans, terminations and other employee issues that may arise.
• Compiling, managing, monitoring, and maintaining department budget.
• Review communications from the Federal Aviation Administration (FAA) and submit correspondence to the FAA including but not limited to SDR reports.
• Monitor company tools and tool calibration expiration dates.

• Responsible for reviewing and approving assigned personnel timecards
• Responsible for reviewing and approving assigned personnel expense reports.
• Perform other duties as assigned.

• Ten years of experience in helicopter maintenance
• Previous management experience

• High school diploma or equivalent required; College degree preferred
• Current A&P Certificate required
• Inspection Authorization (IA) preferred
• Must have valid state driver’s license

• Strong leadership, interpersonal and motivation skills.
• Exhibits professionalism, is ethical and able to maintain confidentiality.
• Exhibits enthusiasm, professionalism, and positive attitude; strong work ethic.
• Well-organized, analytical and self-directed.
• Presents him/herself in a neat and professional manner while carrying out their duties with the Company.
• Excellent verbal and written communication skills; active listening skills.
• Ability to relate to and interact with people at all levels of the organization.
• Ability to work independently under limited supervision as well as in a team environment.
• Adaptable to change; results oriented. | Job Description :

Working Conditions:
• Must have the ability to be tolerant of loud noises for extended periods of time; occasionally exposed to moving mechanical parts and vehicles.
• Regularly required to work in outside weather conditions.
• Work may be performed in a typical interior/office work environment.
• May be required to travel approximately 50% of the time

Physical Demands:
• Physical requirements include speaking, hearing, and visual acuity. May be required to sit or stand for long periods of time.
• Ability to lift a minimum of 50lbs.
• Able to sit, stand and squat for extended periods of time.
• Must be physically able to climb, crouch, crawl, balance, or kneel on one knee; work requires grasping and repetitive motions.

Mental Requirements:
 Must have sound decision making and problem-solving skills
 Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
 Must be capable of comprehending and following oral and/or written procedures
 Must be available to respond to issues and questions
 Must have sound decision making and problem-solving skills
 Must be capable of comprehending and following oral and/or written procedures
 Must be capable of effectively communicating with personnel at all levels of the organization

Employee must consistently exhibit our guiding principles:
• Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
• One Team - We respect each other and achieve together what no individual can alone.
• Innovation - We are driven to develop solutions that inspire progress.
• Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
• Ownership - We are accountable for what we do and take pride in how we do it.
• Citizenship - We are dedicated to being good stewards in the communities we serve

Reports to; Director of Maintenance
Interrelationships Base AMTs, Lead AMTs, RDFO, RDBO, Program Directors, Senior Program Directors, Base Pilot Supervisors, and Clinical Personnel

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled


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