Global Medical Response, Inc.

Manager Revenue Cycle

Job ID
# of Openings
Job Locations
US-MO-West Plains
Employment Type
Regular Full-Time
Accounts Receivable/Billing
Posted Date
5 months ago(5/25/2021 1:10 PM)

Job Description

We invite you to join a team of highly skilled emergency medical experts, pilots and mechanics!

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.

With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.



Manages the day-to-day operations of various Revenue Cycle teams to ensure an overall high level of quality, efficiency and productivity to affirm that all departmental goals and projections are satisfactorily met while maintaining a physically, mentally, and environmentally safe work environment for all employees.  Provides a positive work environment and mentors employees by providing purpose, motivation and direction in order to accomplish the department’s mission.


  • Ability to lead a large team (30-60) and drive performance using metrics and best practice processes.
  • Demonstrate expertise in revenue cycle and measurement methodologies and process improvements.
  • Ensure claims are submitted as required in accordance with all federal, state, and local government regulations and requirements in a timely manner.
  • Maintain a working knowledge of billing regulations and follow-up collection trends with a diverse group of national payors
  • Assure process and resources are allocated to provide required payor documentation assembly and filing in a timely manner.
  • Gather, analyze, and identify billing and/or follow-up problems recommending corrective actions and procedural changes.
  • Analyze work processes and implement procedural changes to maximize efficiency.
  • Set goals and motivate staff to foster a high-performing teams.
  • Work effectively as a member of a leadership team.
  • Communicate clearly and concisely, both orally and in writing giving presentations as needed.
  • Serve as a "champion" for best practices within our “I-Care” Cultural Pillars (Integrity / Compassion / Accountability / Responsibility / Excellence).



  • Bachelor’s degree in Accounting or Finance preferred; significant, relevant work experience may substitute degree requirements


  • Knowledge of cash management principles and/or procedures
  • Knowledge of health care billing procedures, documentation, and standards
  • Knowledge of health care billing compliance regulations
  • Knowledge and understanding of payor Explanation of Benefits (EOB)
  • Requires strong accounting skills and attention to detail
  • Above average computer skills and familiarity with Microsoft Office, especially Excel
  • Above average presentation skills, with excellent verbal and written communication
  • Customer service


  • Work is normally performed in a typical interior/office work environment
  • No/or very limited exposure to physical risk
  • May be required to sit for long periods of time
  • No/or very limited physical effort required
  • Critical thinking skills with the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


Mission Driven

  • Results Oriented
  • Organizational Commitment
  • Team Work
  • Communication

Professional Conduct

  • Flexibility
  • High Integrity
  • Initiative

Concerned for Safety

  • Results Oriented
  • Organizational Commitment
  • Team Work
  • Communication

Employee must consistently exhibit our guiding principles:

  • Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
  • One Team - We respect each other and achieve together what no individual can alone.
  • Innovation - We are driven to develop solutions that inspire progress.
  • Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
  • Ownership - We are accountable for what we do and take pride in how we do it.
  • Citizenship - We are dedicated to being good stewards in the communities we serve.


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled


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