Patient Accounts Representative Supervisor
Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
The Patient Accounts Team Supervisor is responsible for supervision of an assigned Revenue Cycle billing team. The core responsibilities are management of staff assigned, ensure all inbound calls are answered, and outbound calls are made within existing guidelines. This individual must possess the ability to coach and/or take over calls requiring assistance to his/her employees. They must also ensure the highest level of customer service is performed by the team along with staff counseling and continued development, and ensure service level goals are met and/or exceeded. This position requires the ability to work independently, ability to accomplish goals, clear communicator, patience, flexibility and provide excellent customer service.
Global Medical Response and its family of companies are an Equal Opportunity Employer including Veterans and Disabled